Tens of millions of chronically ill people around the world rely on repeat prescriptions, but getting the drugs they need can be a time-consuming and frustrating process. Now apps, automation and home delivery services are making their lives easier. When Melissa Fehr came home from hospital after undergoing a major bone marrow procedure, she says she was carrying "two enormous bags of medication". There were drugs to guard against infection, and other drugs to combat the side effects of other drugs, she says. A bout of shingles was "horrible ... it was just constant pain, so I was prescribed five or six different pain killers", she says.